Welcome to candifloss.co.uk
Our Vision
At CandiFloss, we have chosen not to pursue a franchise model in order to maintain exceptional service standards and safeguard our brand reputation. Over the past year, we’ve received numerous requests to introduce a franchise option. However, we decided to take a different approach—one that truly benefits everyone involved.
Our Services
What we offer is our time and expertise to help you avoid the costly mistakes we encountered along our journey:
1. Brand & Design Support: Work with our designer to create your own brand and customize your machines.
2. Sourcing Assistance: We’ll guide you through ordering machines and supplies.
3. Installation & Maintenance: Gain hands-on experience by visiting our sites to learn the installation and maintenance process.
4. Comprehensive Tutorials: Access video tutorials covering troubleshooting and day-to-day machine operations.
5. Ongoing Technical Support: A dedicated technician will be added to your group chats to assist with any issues that arise.
Benefits
Why is this better than a franchise model? Here’s why:
1. No Franchise Fees: You save on upfront costs, as we don’t charge franchise fees that would add to your setup expenses.
2. Ongoing Support: We’ll be with you every step of the way, providing guidance and support so you’re never alone on your journey.
3. Dedicated Technician: You’ll have access to a technician to resolve any issues quickly.
4. Full Control: You remain fully in charge of your own brand and business.
5. Direct Communication: Our team will be available to assist you via calls, video calls, and WhatsApp (English-speaking).
In return, we simply ask that you order your machines and supplies through us. (Manufacturers provide us with a commission for new orders.) Additionally, a small percentage of your revenue will go toward covering the service we provide, including the technician’s salary.
Note: Additional fees may apply for site visits and repairs.